Operational & Client Support

Operational & Client Support

Strong operations and clear communication are essential to delivering a smooth client experience. I offer reliable operational and virtual executive assistant support designed to help your business run efficiently, professionally, and with fewer loose ends.

From email management and executive assistant support to webinar assistance and replay video editing, I work behind the scenes to keep communication organized, content delivered on time, and day-to-day operations moving forward. Every task is handled with care, organization, and attention to detail—so you can stay focused on leading and growing your business.

This service is ideal for coaches, consultants, and small business owners who want dependable, behind-the-scenes support.

Operational & Client Support Services

Virtual Executive Assistant Support

• Ongoing administrative support
• Calendar coordination and scheduling
• Task tracking and follow-through
• Supporting workflows and day-to-day operations

Email Management

• Inbox organization and maintenance
• Responding to routine emails
• Flagging priority messages and action items
• Maintaining a clear, professional communication flow

Webinar Assistance

• Pre-webinar setup and testing
• Live webinar support and troubleshooting
• Chat and attendee monitoring
• Post-webinar follow-up assistance

Replay Video Editing & Posting

• Basic replay video editing (trimming, cleanup, start/end edits)
• Uploading and posting replay videos
• Adding titles, descriptions, and links provided by the client
• Publishing replays to course platforms, websites, or video hosts

✨ Perfect for business owners who want their replays published quickly and professionally.

Customer Service Support

• Managing customer support inboxes
• Responding to customer inquiries
• Order, account, or subscription support
• Professional, brand-aligned communication

Operational & Client Support Pricing

All operational and client support services are billed at $45/hour.

• Monthly retainers available
• Webinar assistance: $45/hour with a 2-hour minimum per event
  

Questions about my services? Not seeing a service you need?

Contact me at info@brooksofficeservices or book a Discovery Call!